privacy

Privacy

We want our customers to enjoy shopping with us and to feel safe and secure in our confidentiality whilst doing so. Also we want to make sure that, when we ask for and collect information from and about you, we do so in such a way that it will not infringe your right to privacy. Our Privacy Statement is designed to give you useful information about your rights and the way we collect and use your personal information.
We do not and will not ask you to disclose any more information than is reasonably necessary to enable you to use our web site and purchase from us.
Apart from what we describe in this Privacy Statement, we do not maintain any personal information obtained from users through this web site.

The information we collect and how we use it

We store the contact details and products purchased when you buy via this web site.
When you order on-line, we ask for accurate information regarding your name, email address, delivery address, and method of payment to be used.  All other Credit/Debit Card details are held by our secure and external gateway payment provider Sagepay.  We use the information we have to process and fulfil your order and to notify you of your order status. We also ask for your telephone number which enables us to contact you in the event of a problem with your order or your email address. 
We store information regarding items you have bought in the past via this website; by telephone or letter, in order that we might send you information about new items and products in the future (unless, of course you tell us not to do so)
 
How do we use your information?

We use the information to help us understand more about how our web site is used, to improve our site, and to send you information about us and our products which we think may be of interest to you, either electronically or otherwise.
 
When do we share information?

We will not sell, rent, share or trade any of your personal information on our email or any other lists to any third parties under any circumstance.
A number of other websites may have links on our site. If you link to their sites, they may collect information. Such sites are not within our control and are not covered by this Privacy Statement.
If we believe that your use of our website is unlawful or harmful to others, we reserve the right to disclose the information we have obtained through the site about you to the extent that it is reasonably necessary in our opinion to prevent, remedy or take action in relation to such conduct.
 
Cookies
We use cookies on this web site. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser. They enable us to recognise your web browser. In effect, cookies tell us when you have visited our site and where you have been, but they do not identify you personally - just the presence of your browser. If you don't want us to be able to do this, your browser's help section should be able to tell you how you can disable or filter cookies and how to arrange for your browser to tell you when you've been sent a new cookie.